Frequently Asked Questions
Everything you need to know about your Bobby Seamoss order.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, Bobby Seamoss ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
How should I care for my Bobby Seamoss garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble dryers.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. Please contact our support team within 1 hour of purchase if you need to make changes.